I just wanted to say thank you very much for fixing my family’s clock. We are really happy with it, and I would rate your company to anyone that asked. Excellent customer service and aftercare Thanks, Sarah
Hi Daniel We picked up the clock on Friday night (in order to keep well clear of Arsenal fixture!) and wanted to thank you and your team for the excellent work done on restoring the door and hinges and keeping to the agreed estimate. The door restoration has been done to an extremely high standard… Read more “”
Everytime Gene winds our clocks – We think of you ! All the Best to You and Your Family
Dear Roy, Thank you so much for delivering the wonderful Bilbie clock to me last week. I am so grateful to you and Valerie for making such a long journey from Cheshire to Somerset. I am delighted with the clock…… Yours Jacob
Dear Roy and Duncan, Many Thanks for “Re-Booting” my clock! It looks great and is keeping good time. Cheers ! Cliff
Dear Roy, Please forgive the familiarity, only I am afraid I don’t know your surname. thank you so much for repairing my barometer! it has been in my family for such a long time and I am delighted to have it back in working order as it its so much more reliable than the weather… Read more “”
Dear Roy and Valerie, Just a short note to say the biggest thank you for all your help in returning our grandfather clock to full working order, through the skillful hands of Matt in your workshop. Thank you for the warmest of welcomes into your home and for the kindness of your hospitality in the… Read more “”
Hello Duncan, Just a quick note to let you know the clock arrived safely and soundly on our doorstep in Houston earlier this week and has been keeping perfect time ever since. It is a magnificent piece and we are most happy to have it amongst our growing family of longcase clocks.
Dear Daniel, The clock duly arrived on the 9th June. I am very pleased with it. The packing was excellent and the clock fully matches your description. If you ever see another clock by ……… I would be very interested in buying it…….. Many thanks for your courtesy and efficiency,
Dear Mr Clements, The last time you came to my aid in respect of a timepiece was Jan 2005 and you, a internationally renowned horologist, generously agreed to repair my wife’s simple battery operated clock. At the time I was president of …….. and have now retired back to my family business. I was astonished… Read more “”
Daniel, The John Wise arrived today, in two massive crates weighing a total of 143KG. I don’t think I have ever seen anything better packed. It seems to like its position, previously occupied by a walnut veneered clock of about c1735, because it was in beat straight away, haven’t had to move it at all……..
Dear Mr Clements, Thank you so much for sending the little bottle of clock oil, it arrived safely a week or so ago, and it is greatly appreciated in order to keep our George Wood longcase running smoothly. It was lovely to talk with you and your son in London. I’ve been so pleased with… Read more “”
Dear Roy & Val, When John told me we were going to visit a clock shop, i had no idea of what to expect. imagine my surprise to find we were visiting your lovely home. Thank you for a most delightful day learning about clocks. It was as if I had travelled back in time.… Read more “”
Dear Mr Clements, My wife and I would like to express our thanks to you and your family for the warm welcome we received, both at your home, and in London. we very much appreciated the time given to us. I felt it was a pleasure dealing with people who clearly have considerable knowledge on… Read more “”
Still keeping a steady beat here in Texas, let us know if you ever come across another …….longcase Warm wishes,
Daniel Again, thank you for everything. each time the clock chimes or each time we view its beauty it reminds us of a wonderful trip to London. It is definately the focal point of our home. Thanks Again,
Dear Valerie & Roy, Just to say the clock looks very nice in my new home and i am very pleased to have such a nice longcase clock. I found you on the internet after 20 years. Will tell people where to go if they want a nice longcase clock. I will even come with… Read more “”
Dear Valerie and Roy, I am finally getting you a photo of this beautiful clock in its new home – we absolutely love it and it has been the finest purchase we have made in many years. We know we will enjoy it for years to come. Don’t be surprised if we try and visit… Read more “”